Frequently Asked Questions
Everything you need to know about your glow journey.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for products in new or gently used condition. Please note that original shipping fees are non-refundable.
Are Glow Recipe products vegan and cruelty-free?
Yes, we are proud to be 100% cruelty-free and Leaping Bunny certified. The majority of our products are also vegan, and we clearly label any exceptions on our product pages.
Do you ship internationally?
We currently ship to a wide range of countries including Canada, the UK, and Australia. International shipping rates and delivery times vary based on your location.
How do I check the status of my order?
You can check your order status by logging into your account on our website or by clicking the 'Track Order' link provided in your shipping confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.